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XenApp 4.5 / 5 Hotfix Rollup pack 4

by BassQ on Apr.15, 2009, under Microsoft, Weblog, Windows Server

Citrix has released Hotfix Rollup pack 4 for XenApp 4.5 and XenApp 5.0.

You can download your version here:

32 Bit version: CTX119069
64 Bit version: CTX119075

License Server 11.6.1:  https://www.citrix.com/English/ss/downloads/details.asp?downloadId=1681211&productId=186

The version information of the License Server can be found in the version information of  "C:\Program Files\Citrix\Licensing\LS\CITRIX.exe"

Read the CTX documents mentioned above,  so you’re ready to install this hotfix rollup pack. If you’re doing an unattended installation of the rollup pack, please be sure you use the /qb- switch. When you use the /qb switch, setup fails to complete.

This document describes the issue(s) solved by this hotfix rollup pack and includes installation instructions. All product documentation is available from the Citrix Web site at http://www.citrix.com/support .

New Names for Citrix Presentation Server Components

  • Citrix XenApp is the new name for the Citrix Presentation Server product line. The Presentation Server name remains on all existing product, documentation, user interface, and support materials for Version 4.5 and earlier of the product. The following clients and components have been updated to reflect the new product name.
  • Citrix XenApp Advanced Configuration is the new name for the Presentation Server Console
  • Citrix XenApp Plugin for Hosted Apps is the new name for the plugin for server-side virtualization (formerly named Citrix Presentation Server Client), which contains the following plugins:
    • Citrix XenApp, formerly named Program Neighborhood Agent
    • Citrix XenApp Web Plugin, formerly named the Web Client
    • Program Neighborhood
  • Citrix XenApp Plugin for Streamed Apps is the new name for the plugin for client-side virtualization, formerly named the Citrix Streaming Client
  • Citrix XenApp Provider is the new name for the WMI Provider
  • Citrix XenApp Management Pack is the new name for the System Center Operations Manager and MOM Management Packs

Before You Install This Release (Prerequisites)

  • Your Citrix License Server must be at Version 11.6.1 to install this hotfix rollup pack. Using your MyCitrix credentials, download this update from the Citrix Web site . [#206510]
  • Before installing this hotfix rollup pack on servers licensed for Standard Edition, you must migrate those servers to Advanced Edition. Standard Edition was discontinued on Citrix Presentation Server 4.5; installing this hotfix rollup pack on servers licensed for Standard Edition might cause the following error message to appear:

    Citrix Presentation Server is unable to retrieve the product edition. Check to see if the Citrix Independent Management Architecture service is running without errors. Citrix Presentation Server cannot request licenses until it can obtain the product edition – no client devices can connect. If necessary, set the product edition in the Access Management Console. The product must be set to the same edition as your licenses.

    To migrate your servers to Advanced Edition, you must obtain an Advanced Edition license and then change the server edition in the Access Management Console from Standard to Advanced. For information about obtaining an Advanced Edition license, visit your My Citrix account or contact your reseller.

  • The Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) must be installed on all servers before installing this hotfix rollup pack. This can be obtained from the Microsoft Visual C++ 2005 SP1 Redistributable Package download page, or visit the Microsoft Web site and search for Microsoft Visual C++ 2005 SP1 Redistributable Package (x86).

    Note : Even on 64-bit systems, you must install the x86 package. The x86 package is required and supported on 64-bit systems even if the x64 package is installed as well.

Special Installation Instructions for Application Streaming with Advanced Edition

If you already have XenApp Advanced Edition installed and want to use the Application Streaming feature, you must follow the installation procedure in this section. This procedure applies to Advanced Edition customers with XenApp 5.0 for Windows Server 2003, Presentation Server 4.5, and Presentation Server 4.5 with Feature Pack 1.

  1. Start with a clean server.
  2. Install Presentation Server 4.5 with Feature Pack 1 Platinum Edition. If you have the installation media, use it to install the XenApp Platinum Edition. If you do not have the installation media:
    1. Log on to My Citrix.
    2. From the Support menu, select Downloads.
    3. In the Search Downloads by Product box, click Citrix XenApp.
    4. In the Presentation Server 4.5 with Feature Pack 1 section of the Product Software category, select the Platinum Edition for your system.
    5. On the CD Image for Windows Server 2003 – Platinum Edition page, follow the appropriate download link for your system. Links are also provided to documentation; follow the installation procedures.
    6. When the XenApp installation is complete, restart the server.
  3. Install Hotfix Rollup Pack 4 and then restart the server.
  4. Access the XenApp 5.0 Feature Pack download page, but select the link for the Platinum Edition.
  5. Download and install the Access Management Console hotfix. Links are provided on the XenApp 5.0 Feature Pack Platinum Edition download page.
  6. Access the XenApp 5 Feature Pack download page for the Advanced Edition. Download the latest application streaming plug-in and profiler.
  7. From the Access Management Console, set the XenApp product edition to Advanced.
    1. In the left pane of the Access Management Console, select the server.
    2. From the Action menu, select All Tasks > Set server edition.
    3. Select Advanced.
    4. Restart the server.

Note : If you already have a feature installed, you must download the latest version. If you later decide to uninstall the XenApp 5 Feature Pack, before you start, set the edition back to Platinum, described in Step 7 above, to uninstall all the files from the Feature Pack.

Known Installation Issues with This Release

  • Hotfixes and hotfix rollup packs for Presentation Server 4.5 do not update Presentation Server Console files unless you select the console as a component of MPS.msi during the installation. See CTX110826 for more information.
  • After installing Hotfix Rollup Pack 4, the Independent Management Architecture (IMA) Service might not start. This happens if you install Presentation Server Enterprise Edition and then downgrade to the Advanced or Standard Editions. See CTX113836 for more information.
  • If you use the Presentation Server 4.5 Feature Pack 1 Platinum Edition media to install Presentation Server 4.5 and change the server edition to Enterprise afterward, the server edition reverts to Platinum when you install Hotfix Rollup Pack 4. See CTX117362 for more information.
  • If you uninstall Hotfix Rollup Pack 4 from a server with the Access Management Console or the Citrix Streaming Client and/or Profiler installed, you are prompted for the Presentation Server 4.5 source media. After locating the media and proceeding with the uninstallation, the server will contain a few files that are not at the correct version levels. To restore the correct versions of these files, run the Access Management Console, Citrix Streaming Client and/or Profiler .msi packages and select the Repair option.
  • Unattended installation of this hotfix rollup pack from a batch file using the /qb switch fails to complete. Instead, the installer stalls at a dialog box prompting to close CMD.exe. As a workaround, use the /qb- or the /qn switch. [#186447]
  • After installing this hotfix rollup pack, several previously installed hotfixes might continue to display in the Add or Remove Programs section of the Control Panel. All of the hotfixes listed in the Control Panel and below are properly replaced by this hotfix rollup pack:
    PSE450W2K3027
    PSE450R01W2K3044
    PSE450R01W2K3047
    PSE450R01W2K3048
    PSE450R01W2K3049
    PSE450R01W2K3050
    PSE450R01W2K3051
    PSE450R01W2K3052
    PSE450R02W2K3041
    PSE450R02W2K3042
    PSE450R02W2K3043
    PSE450R02W2K3044
    PSE450R02W2K3045
    PSE450R02W2K3047
    PSE450R02W2K3048
    PSE450R02W2K3050
    PSE450R02W2K3052
    PSE450R02W2K3053
    PSE450R02W2K3054
    PSE450R02W2K3055
    PSE450R02W2K3056
    PSE450R03W2K3049
    PSE450R03W2K3051
    PSE450R03W2K3054
  • To upgrade to the latest Citrix Presentation Server pass-through clients from Presentation Server 4.0, upgrade in the following order [#156201]:
    1. Presentation Server 4.0 mps.msi
    2. Presentation Server 4.5 mps.msi
    3. Hotfix Rollup Pack PSE450W2K3R04
    4. XenApp Plugin 11.0
  • The Suite Monitoring and Alerting (SMA) Service used by the Access Management Console might not start after installing Hotfix Rollup Pack 4 and restarting the system. To fix this problem, you must upgrade the .NET version on the system to .NET 2.0 SP1.
  • If a failure occurs when attempting to uninstall this hotfix rollup pack because the IMA Service or the data store are not available, the installation rolls back to the previous hotfix rollup pack installed state. However, after the rollback is completed, some registry keys might be modified and the file twexport.sys is removed.

Important Note(s) about This Release

  • Caution : Do not install this hotfix rollup pack on 64-bit operating systems. Although Citrix uses the same code base in the development of both the 32-bit and 64-bit versions of the software, the binaries and files differ. Installing this hotfix rollup pack on 64-bit operating systems is not supported and can yield unpredictable results.
  • Caution: Several items in this hotfix rollup pack require you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
  • This hotfix rollup pack also provides the funcitonality included in Hotfix PSE450R03W2K3042, except for Fix #195800.
  • For information about Commandline Parameter Validation for XenApp, see Knowledge Center articles CTX117316 and CTX115245 .
  • After installing this hotfix rollup pack, Presentation Server 4.5 licensing will be enforced for the Application Streaming feature available in the Enterprise and Platinum editions. As a result, this feature will start to consume Presentation Server licenses and any individual Streaming (CSS) licenses received and activated in the past will no longer be utilized.
  • After installing this hotfix rollup pack, settings for the Presentation Server Console are no longer read from the %USERPROFILE% folder but from the %APPLICATION DATA% folder. Therefore, if you are upgrading a server to this hotfix rollup pack and want to retain the existing console settings, you must move the Citrix/Management Console folder from %USERPROFILE% to %APPLICATION DATA%. [#194127]
  • After installing this hotfix rollup pack, applications for which parameter passing is enabled might fail to launch. This is a result of the implementation of Fix #182305, which enforces tighter command line validation by default. Among potentially affected applications is the Citrix Conferencing Manager, any application that attempts to open a file over a UNC path [#186923], and Microsoft Office applications on WISP (Web Interface for SharePoint). As a workaround, you may choose to disable the fix:

    For Citrix Conferencing Manager:

    1. Go to the server properties of Citrix Conference Room.
    2. Select the published application and click Edit.
    3. In the Custom Application Location dialog box, select "Specify custom command line and working directory."
    4. Append %** to the command line (for example, "C:\Program Files\Citrix\CMCM\CRoom.exe" %**).
    5. Specify a working directory.
    6. Apply the changes.

    For individual applications:

    1. Go to the Location property of the published application, for example, Microsoft Word.
    2. Append %** to the command line (for example, "C:\Program Files\Microsoft Office\Office12\winword.exe" %**).
    3. Specify a working directory.
    4. Apply the changes.

    Alternatively, it is possible to disable the fix at the server level by setting the following registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\TWI
    Name: PublishedAppCommandLineFlag
    Type: DWORD
    Data: 0

  • Uninstalling Version 1.3 of the Streaming Client from a system where Hotfix Rollup Pack 4 is installed might lead to system instabilities. The issue occurs because uninstalling the client removes the AIEcom.exe common component file. As a workaround, after uninstalling the client, run Repair on the Presentation Server Version 4.5 base installation. Running Repair restores the AIEcom.exe file. [#193688]
  • When adding the ValidSites registry key to redirect specific URLs from server to client, specify the URLs without http:// . For example, add www.citrix.com, not http://www.citrix.com. [#161177]
  • To enable Microsoft Vista and Office 2007 compatibility, you must install Hotfix Rollup Pack 4 before installing any Access Management Console extensions. [#162886]
  • After using the Shadow Taskbar with Version 11.0 of the XenApp Plugin for Hosted Apps to launch session shadowing, the shadowed session might appear in the Windows Taskbar instead of the Shadow Taskbar. [#196063]
  • Certain users cannot access the Event Log. This may cause some expected event messages to be missing. For more information, see Knowledge Center article CTX118466 . [#197462]
  • If you remove the Hotfix Rollup Pack after publishing an application with Hotfix Rollup Pack 4 and the Hotfix Rollup Pack 4-level Access Management Console, the console might throw an exception when you attempt to edit the properties of that published application. This problem does not occur when you edit the properties of a published application that was created before Hotfix Rollup Pack 4 was installed. [#166266]

More @ the download site;

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